BE BRILLIANT part of Turn the Key Ltd Privacy Policy

 

Our contact details:-

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Name: Jackie Moody-McNamara

Address: Turn the Key Ltd, 1 Appledown Way, Littleover, Derby, DE23 3YU

Phone Number: 07785 925386

E-mail: jackie@turn-the-key.com

 

The type of personal information we collect

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We currently collect and process the following information:-

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• Personal identifiers, contacts and characteristics (for example, name, email address, postal address and IP address)

• Personal profiles and assessments

• Email correspondence

• Workshop and event feedback

• Client contracts

• Invoices

 

 

How we get the personal information and why we have it

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Most of the personal information we process is provided to us directly by you for one of the following reasons:

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• To seek further information regarding our services via the contact forms on our website or via email

• To carry out the contract as agreed between both parties

 

We use the information that you have given us in order to carry out the contract, invoicing, responding to enquiries, marketing.

We may share this information with our business partners that assist us with our services and our marketing team.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Jackie Moody McNamara on 07785 925386 or by emailing jackie@be-brilliant.co.uk

(b) We have a contractual obligation.

(f) We have a legitimate interest.

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How we store your personal information

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Your information is securely stored at 1 Appledown Way, Littleover, Derby, DE23 3YU.

We keep personal information as detailed above until a client disengages our services. At this point we will retain data for 12 months when we will then dispose your information by shredding paper information and deleting electronic information.

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Your data protection rights

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Under data protection law, you have rights including:-

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Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at jackie@turn-the-key.com if you wish to make a request.

 

 

How to complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at Turn the Key Ltd by calling 07785 925386 or emailing jackie@turn-the-key.com

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You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk